My account is banned - don't know the reason

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My account is banned - don't know the reason

Post  Windwyrm on Sun Oct 18, 2015 2:27 pm

Hello Highguard,

today, approximately one hour ago I tried to log on with my ship, a zoner whale, called [T]Nereid in Auvergne parked on the Mining base 3, but the server kicked me several times and I saw with my other account the console message "Possible cheating detected" for Nereid. Sad

I only hauled aluminium ore to that POB and sold 5 k on the base.

Can you please unban my account?

Thanks in advance,
Windwyrm

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Re: My account is banned - don't know the reason

Post  HighGuard on Mon Oct 19, 2015 11:24 am

Done
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Re: My account is banned - don't know the reason

Post  Windwyrm on Mon Oct 19, 2015 2:50 pm

Hello HighGuard,

thank you. However, the problem seems to be bigger than I thought.

The account works but I had to delete [T]Nereid since it triggered the anticheat again and again and got kicked every time in like 2 seconds.

I thought problem solved.

Now my other ship, [T]Dione, a Kamome miner triggers the anticheat on another separate account. pale

Can you have a look at the reason for "cheating"? At the moment I cannot continue at all since the corruption somehow spreads over my accounts and I have no clue about what is going on. affraid

Thanks again!
Windwyrm

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Re: My account is banned - don't know the reason

Post  HighGuard on Mon Oct 19, 2015 3:23 pm

ammolimit.dll/dslauncher.exe/content.dll/shipclass.dll...many others. Might need to delete it and reinstall from download. Don't forget to save your MPID.
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Re: My account is banned - don't know the reason

Post  Windwyrm on Mon Oct 19, 2015 3:42 pm

Hi,

thanks for the quick answer. I did not realize this could have a thousand reasons. I may try a total reinstall then.

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Re: My account is banned - don't know the reason

Post  Kenzo on Tue Jul 26, 2016 2:44 pm

Hi,

today the game crashed during the flight with my Serenity.
After restart following message occures:

"I'm sorry, but the account that you entered has been banned from this server. Please choose another account and try again."

I also try to restart this account after the server restart today, but problem still exist.
All other accounts worked.
Can you fix this problem?

Thank You
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Re: My account is banned - don't know the reason

Post  HighGuard on Wed Jul 27, 2016 8:18 am

Try it now.
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Re: My account is banned - don't know the reason

Post  Kenzo on Thu Jul 28, 2016 12:43 am

It works !

Thank U
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